Clear answers to help you book with confidence.
Tour Information
Is Your Guide Licensed And Experienced?
Yes. I am a licensed Singapore Tourist Guide (STB Badge No. 5978).
What’s The Difference Between A Walking Tour And A Car Tour?
Walking tours explore cultural districts up close, ideal for food stops,
storytelling and hidden gems.
Private car tours offer air-conditioned comfort, cover more ground, and include hotel pick-up and drop-off.
Private car tours offer air-conditioned comfort, cover more ground, and include hotel pick-up and drop-off.
How Long Are The Tours, And Can They Be Customised?
• 4–6 hours — Perfect for layovers or short trips
• 8 hours — Ideal for first-time visitors
• Multi-day tours — Deeper exploration
All tours are fully customisable based on your interests and pace.
• 8 hours — Ideal for first-time visitors
• Multi-day tours — Deeper exploration
All tours are fully customisable based on your interests and pace.
Booking & Scheduling
How Do I Confirm My Booking, And When Should I Book?
• A 30% deposit is required to secure your booking.
• Confirmed once payment is received via WhatsApp or email.
• Book 2 weeks in advance for weekends & public holidays.
Selected tours offer a Book Now, Pay Later option.
• Confirmed once payment is received via WhatsApp or email.
• Book 2 weeks in advance for weekends & public holidays.
Selected tours offer a Book Now, Pay Later option.
Payment Methods
What Are The Accepted Payment Methods?
• PayNow / PayLah! — No fee
• Local credit / debit card — ~3% fee
• PayPal domestic — ~4% fee
• International card / PayPal — 4–5% fee + FX
• Bank transfer (local) — No fee
• International bank transfer — Depends on your bank
• Local credit / debit card — ~3% fee
• PayPal domestic — ~4% fee
• International card / PayPal — 4–5% fee + FX
• Bank transfer (local) — No fee
• International bank transfer — Depends on your bank
Cancellation & Weather
What Is Your Cancellation Policy?
• More than 7 days — Full refund
• 3–7 days — 50% refund
• Less than 3 days / No-show — No refund
• 3–7 days — 50% refund
• Less than 3 days / No-show — No refund
What Happens If It Rains?
Light rain — tours continue (umbrellas available).
Heavy storms — itinerary may be adjusted or rescheduled for safety and comfort.
Heavy storms — itinerary may be adjusted or rescheduled for safety and comfort.
Have a question? I’m happy to help.
Ask Khai Anything on WhatsApp
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