Privacy Policy
Last updated: 24 August 2026
Your Privacy Matters
Singapore In A Day Adventures respects your privacy. This Privacy Policy explains what personal information we may collect, why we collect it, how it may be used and shared, and how you can contact us about your personal data.
Who This Policy Applies To
This Privacy Policy applies to personal data collected by Singapore In A Day Adventures through this website, enquiries, tour bookings and communications relating to our services.
It may also apply when you communicate with us through email, messaging services, booking platforms or other channels used to arrange your tour.
Information We May Collect
Depending on your enquiry or booking, we may collect information that you voluntarily provide, including:
- Your name
- Email address
- Telephone or messaging contact details
- Travel dates
- Number of guests in your party
- Tour preferences and interests
- Hotel, airport or agreed pickup information
- Flight details where required for a layover or airport service
- Information necessary to arrange transport or other requested services
- Payment and transaction-related information
- Other information you choose to provide in connection with your enquiry or booking
Why We Collect Your Information
Personal information may be collected, used or disclosed where reasonably necessary to:
- Respond to your enquiry
- Prepare a tour proposal or quotation
- Confirm and manage your booking
- Communicate with you before, during or after your tour
- Arrange private transport or other services requested as part of your booking
- Process or verify payments
- Manage changes, cancellations or refunds
- Provide customer support
- Maintain appropriate business and transaction records
- Comply with applicable legal and regulatory requirements
- Protect against fraud, misuse or security risks
Consent
Where consent is required, we will collect, use or disclose personal data for purposes that have been communicated to you and for which the appropriate consent has been obtained.
In some circumstances, consent may be deemed or another basis permitted by applicable law may apply.
You may withdraw your consent to the continued collection, use or disclosure of your personal data by contacting us. Withdrawal of consent may affect our ability to provide a service where that information is reasonably necessary to fulfil your booking.
Payments
Payments may be processed through banks, card processors, payment platforms or other payment service providers.
Where a third-party payment provider is used, that provider may collect and process information necessary to complete your transaction in accordance with its own privacy practices.
Singapore In A Day Adventures does not require guests to send full payment-card details through ordinary email or messaging channels.
When Information May Be Shared
Singapore In A Day Adventures does not sell your personal information.
Information may be disclosed where reasonably necessary to provide the services you have requested.
This may include relevant information being provided to transport providers, payment processors, booking or technology service providers, attraction operators or other suppliers involved in delivering your booking.
We may also disclose information where required or permitted by applicable law.
Website Analytics & Cookies
This website may use cookies and similar technologies to operate correctly, understand how visitors use the website and improve the user experience.
Analytics tools may collect technical information such as browser type, device type, pages viewed, approximate location, referring source and interaction with the website.
You can control or disable certain cookies through your browser settings, although some website functions may be affected.
Tour Photography & Video
Photographs or videos may occasionally be taken during a tour.
You are always welcome to tell us that you do not wish to appear in photographs or videos intended for promotional use.
Data Security
Reasonable administrative, technical and practical measures are taken to protect personal information under our control against unauthorised access, collection, use, disclosure, copying, modification or similar risks.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
How Long We Keep Information
Personal information is retained only for as long as it is reasonably required for the purposes for which it was collected, or where retention is required for legitimate business, accounting, legal or regulatory purposes.
When personal information is no longer required for those purposes, reasonable steps will be taken to securely dispose of it or remove the means by which it can be associated with an individual, where appropriate.
Overseas Services & Data Transfers
Some technology, payment, communications or service providers used in operating the business may process or store information outside Singapore.
Where personal data is transferred outside Singapore, Singapore In A Day Adventures will take appropriate steps as required under applicable data protection law to ensure that the transferred personal data receives a comparable standard of protection.
Access & Correction
You may contact Singapore In A Day Adventures to request access to personal data held about you or to request the correction of inaccurate or incomplete personal information, subject to applicable law and any permitted exceptions.
We may need to verify your identity before processing an access or correction request.
Withdrawal of Consent
Where we rely on your consent, you may withdraw that consent by contacting us with reasonable notice.
We will explain any likely consequences of withdrawal where appropriate. For example, withdrawing consent to use information necessary for an upcoming tour may prevent us from completing the booking or providing part of the requested service.
Third-Party Websites
This website may contain links to third-party websites, booking services, payment providers or other external services.
Singapore In A Day Adventures is not responsible for the privacy practices of independent third-party websites. You should review their privacy policies where appropriate.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our services, technology, business practices or applicable requirements.
The latest version will be published on this page together with the date of the most recent update.
Privacy Questions & Requests
If you have a question about how Singapore In A Day Adventures handles your personal information, or wish to request access, correction or withdrawal of consent, please contact:
Singapore In A Day Adventures
Email: askus@singaporeinaday.com
Please include sufficient information for us to understand and respond to your request.
Related Policies
Before confirming a tour, please also review our booking and payment conditions.
Our Approach to Your Information
We collect and use personal information only where it is reasonably needed to communicate with you, arrange and deliver your tour, operate the business and meet applicable legal requirements.